Welcome to SendModa (“Website”). Please read these Terms of Service (“Terms”) carefully before using our website or purchasing any products.
Your access to and use of our service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the service. By accessing or using the service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the service.
1. Introduction and Definitions
1.1. SendModa is an online platform (“Website” or “Service”) operated by SendModa, referred to herein as “we,” “us,” or “our.”
1.2. “User,” “you,” or “your” refers to any individual or entity accessing or using the Website.
1.3. “Products” or “Medications” refer to the health and wellness items, including prescription and over-the-counter medications, listed for sale on the Website.
1.4. These Terms constitute a legally binding agreement between you and SendModa governing your use of the Website and any purchases made through it.
2. User Eligibility and Responsibilities
2.1. Eligibility. You must be at least 18 years of age to use this Website. To purchase prescription medications, you must be of legal age in your jurisdiction and have a valid, lawful prescription from a licensed healthcare professional. You represent that all information you provide is accurate and complete.
2.2. Account Security. If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to notify us immediately of any unauthorized use.
2.3. Prohibited Conduct. You agree not to misuse the Website, including by:
* Submitting false or fraudulent prescriptions.
* Using the Website for any unlawful purpose.
* Attempting to interfere with the security or proper functioning of the Service.
3. Product Information and Medical Disclaimer
3.1. Informational Purpose. All content on this Website, including text, graphics, and product descriptions, is for informational purposes only.
3.2. Not Medical Advice. This content is NOT a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read on this Website.
3.3. Product Availability. We strive to display accurate stock information, but all products are offered subject to availability. We cannot guarantee that a product will be available at the time of your order.
4. Ordering, Payment, and Pricing
4.1. Currency. All prices listed on the Website are in Australian Dollars (AUD).
4.2. Prescription Requirements. For prescription medications, you will be required to upload a clear, valid prescription from a licensed practitioner. We reserve the right to verify any prescription and to refuse any order that does not comply with applicable laws.
4.3. Order Process. Placing an item in your cart does not reserve it. An order is only formed when we send you an order confirmation email. We reserve the right to cancel any order before dispatch.
4.4. Payment. We accept major credit cards and other payment methods as displayed at checkout. You authorize us to charge the total amount (including product price, shipping, taxes, and any fees) to your selected payment method.
4.5. Taxes and Fees. You are responsible for any applicable sales, GST, customs, or import duties, which may be applied at checkout or by your local authorities upon delivery.
5. Shipping, Delivery, and Returns
5.1. Shipping. We ship to addresses within Australia and may offer limited international shipping. Delivery times are estimates and not guaranteed. Risk of loss and title for Products pass to you upon delivery to the carrier.
5.2. International Orders. For international shipments, you are the importer of record and are solely responsible for complying with all laws and regulations of your destination country, including obtaining any necessary import licenses and paying all customs duties and taxes.
5.3. Returns & Refunds. Due to the nature of pharmaceutical and healthcare products, we generally do not accept returns for hygiene and safety reasons. Refunds or replacements are considered only for products that are damaged, defective, or incorrectly sent, subject to our investigation and discretion. Please contact our customer service immediately if you receive such a product.
6. Privacy and Data Security
6.1. Personal Information. Your privacy is important. Our collection, use, and protection of your personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference.
6.2. Security. We implement industry-standard technical and organizational measures to protect your data; however, no method of transmission over the Internet is 100% secure.
7. Intellectual Property
7.1. Ownership. The Website and its original content, features, and functionality (including logos, trademarks, and text) are and will remain the exclusive property of SendModa and its licensors. The Website is protected by copyright, trademark, and other intellectual property laws.
8. Limitation of Liability and Disclaimer
8.1. “As Is” Service. The Website and its Products are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind.
8.2. Limitation. To the maximum extent permitted by law, SendModa shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising from your use of the Website or any Products purchased through it.
8.3. Consumer Law. Nothing in these Terms is intended to exclude, restrict, or modify any right or remedy you have under the Australian Consumer Law or other applicable consumer protection laws that cannot be excluded.
9. Governing Law and Dispute Resolution
9.1. Governing Law. These Terms shall be governed and construed in accordance with the laws of the State of Victoria, Australia, without regard to its conflict of law provisions.
9.2. Disputes. Any dispute arising from these Terms or your use of the Service will be subject to the exclusive jurisdiction of the courts located in Victoria, Australia.
10. Changes to Terms and Contact
10.1. Changes. We reserve the right to update or modify these Terms at any time. We will notify users of material changes by posting the new Terms on this page with an updated “Last Updated” date. Your continued use of the Service after any change constitutes acceptance of the new Terms.
10.2. Contact Us. If you have any questions about these Terms, please contact us at:
* Email: modalert20@gmail.com
* Address: VIC, Australia